Privacy Policy for Aljnoub Application

Effective Date: 18 November 2018

Last Updated: 20 November 2024

At Aljnoub Application ("we," "us," or "our"), we value your privacy and are committed to protecting the personal information you share with us when you use our services. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable privacy laws.

1. Information We Collect

We may collect the following types of information when you use Aljnoub Application:

• Personal Information: When you create an account, we may collect personal details such as your name, email address, phone number, and location.
• Usage Data: We may automatically collect information about how you use the app, including your IP address, device type, operating system, app activity, and the pages you visit.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve your experience and analyze app usage. These may include persistent and session cookies to identify users and their preferences.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide, personalize, and enhance your experience with Aljnoub Application.
• To communicate with you, including sending service-related updates, notifications, and support messages.
• To analyze and improve the performance and functionality of the app.
• To comply with legal obligations and protect our legal rights.
• To prevent fraud or unauthorized activity.

3. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party companies that assist us in operating our services (e.g., hosting, data analysis, payment processing).
• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
• Business Transfers: If we merge with or are acquired by another company, your data may be transferred as part of the transaction.

4. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request that we delete your data at any time by contacting us using the information provided below.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct or update your personal data.
• Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us using the contact information provided below.

6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your data.

7. Children’s Privacy

Aljnoub Application is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under the age of 13, we will take steps to delete that information.

8. International Transfers

If you are using Aljnoub Application from outside Qatar, please be aware that your information may be transferred to and stored in a country where data protection laws may differ from those in your jurisdiction. By using the app, you consent to this transfer of your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: info@aljnoub.qa
• Phone: +974 44171740